Western Massachusetts Regional Library System - Libraries - Cooperating, Communicating, Sharing
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Reference Services Available to WMRLS Members:

Regional Reference Service (RRS)
The WMRLS Regional Reference Service (RSS) supplements the reference and information resources available in member libraries through an agreement with the Springfield Library.  Requests to RRS may be submitted by phone and by fax or email.  
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Reference Bookmarks - Reference Desk Bookmarks used by the librarians at Springfield Library
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Springfield Library Directory of the Web
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MassAnswers: 24/7 Reference
   
Useful Reference Links:
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Electronic Resources Brochure - - PDF document
  Trifold brochure for patrons and staff. Helpful tips for choosing and searching databases.
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Government Information
  Developed by the William College Libraries
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Idaho Commission on Libraries: Alternative Basic Library Education: The Reference Interview
  Online workshop d esigned to help library staff members who have no formal education in library science to acquire the basic knowledge and skills needed to operate or work in a library.
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