Western Massachusetts Regional Library System - Libraries - Cooperating, Communicating, Sharing
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Reference Services Available to WMRLS Members:

Regional Reference Service (RRS)
The WMRLS Regional Reference Service (RSS) supplements the reference and information resources available in member libraries through an agreement with the Springfield Library.  Requests to RRS may be submitted by phone and by fax or email.  
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Reference Bookmarks - Reference Desk Bookmarks used by the librarians at Springfield Library
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Springfield Library Directory of the Web
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MassAnswers: 24/7 Reference
   
Useful Reference Links:
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Reference Resources Flyer - PDF document, all URLs are live links
You will need Adobe Acrobat Reader (which you can download for free) to open this document.
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Government Information
  Developed by the William College Libraries
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Idaho Commission on Libraries: Alternative Basic Library Education: The Reference Interview
  Online workshop d esigned to help library staff members who have no formal education in library science to acquire the basic knowledge and skills needed to operate or work in a library.
cranberry bullet Just the Facts: Essential Print Reference Resources
  PowerPoint Presentation developed by Reference Librarian, Linda Knaack, for the WMRLS 2005 Basic Library Tecniques in Reference Service Series
cranberry bullet Vermont Department of Libraries Basic Reference Workshop
  Features workshop exercises, handouts, and bibliographies
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